Terms of Use

1. Introduction

Welcome to Zennsight (accessible at www.zennsight.com), a premium decision support service providing personalized consultations and reports to assist with career, financial, and life decisions. By accessing or using our website and services, you agree to be bound by these Terms of Use ("Terms"). These Terms are governed by the laws of India, including the Information Technology Act, 2000, and the Consumer Protection Act, 2019. If you do not agree with these Terms, please refrain from using our services.

2. Eligibility

• You must be at least 18 years old and have the legal capacity to enter into contracts in India to use our services.
• By using our services, you confirm that you meet these eligibility requirements.

3. Services

• Zennsight offers human-led consultation sessions with trained analysts, followed by bespoke reports using proprietary decision-making frameworks (e.g., SWOT, Emotional Weights Analysis).
• Services are accessible via scheduled calls, with reports delivered digitally through a secure client portal or email.
• We reserve the right to modify or discontinue services at our discretion, with notice provided as per applicable laws.

4. User Responsibilities

• Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
• Accurate Information: You agree to provide accurate, current, and complete information during registration and consultations.
• Prohibited Activities: You shall not:
  • Use our services for unlawful purposes or in violation of Indian laws.
  • Attempt to access unauthorized areas of our website or systems.
  • Share, reproduce, or distribute our proprietary content without permission.
• You agree to comply with all applicable laws, including the Information Technology Act, 2000, and rules thereunder.

5. Intellectual Property

• All content, frameworks (e.g., Zennsight Decision Matrix), and materials provided by Zennsight are protected by intellectual property laws, including the Copyright Act, 1957, and Trade Marks Act, 1999.
• You may not reproduce, distribute, or create derivative works from our content without express written consent.
• Reports provided are for personal or internal business use only and may not be shared publicly.

6. Limitation of Liability

• Zennsight provides decision support as advisory services, and outcomes are not guaranteed. You acknowledge that decisions made based on our services are at your sole discretion and risk.
• To the extent permitted by the Consumer Protection Act, 2019, Zennsight shall not be liable for indirect, incidental, or consequential damages arising from the use of our services.
• Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.

7. Termination

• We may terminate or suspend your access to our services for violation of these Terms or at our discretion, with notice as required by law.
• You may discontinue using our services at any time, subject to the Cancellation & Refund Policy below.

8. Governing Law and Dispute Resolution

• These Terms are governed by the laws of India.
• Any disputes shall be resolved through arbitration in Mumbai, as per the Arbitration and Conciliation Act, 1996, with one arbitrator appointed mutually. The language of arbitration shall be English.
• Courts in Mumbai shall have exclusive jurisdiction for matters not subject to arbitration.

9. Amendments

• We may update these Terms periodically, with changes posted on our website. Continued use of our services after updates constitutes acceptance of the revised Terms.
• Significant changes will be communicated via email or website notification, as required by law.

10. Contact Information

For questions or concerns regarding these Terms, contact us at:
Email: support@zennsight.com
Address: Zennsight Solutions Pvt. Ltd., 2001/17, C Block, Indira Nagar, Lucknow, India